Effective as of September 25, 2018
All the information we collect is related to providing the Spindrop Service and its features.
Broadly speaking, there are two categories of information we collect: 1) information that we must have in order for you to use Spindrop; and 2) information that we can use to provide additional features and improved experiences if you choose to share that information.
The first category includes:
The second category includes information that enables us to offer you additional features. We never receive any of the following information unless you expressly choose to share it with us. It’s as simple as that. Here are some examples:
We will be clear with you about how and when we might share information.
In some contexts, we will share certain information. For example, like most services, if you sign up for Spindrop through a third party like Spotify, a Social Media Service or a mobile provider, we share some information with them and they share some information with us in order to enable your account. And we also share de-identified information with our music industry partners to help them understand how the content they license to us is performing, with marketing partners who help us with promotional efforts, and with advertisers that allow us to offer a free service. There also may be times when you want us to share information. For example, when you make playlists, you might want those playlists to be visible to your friends… and you might not. Similarly, you can ask us to share information (like your email address) with artists or record labels, or other partners who may want to directly send you news or promotional offers, but you can also revoke that permission at any time.
By using or interacting with the Service, you are consenting to:
We may collect and store the following information—
When you sign up for the Service, we may ask you for information such as your username, password, email address, date of birth, gender, address, postal code, and country. If you connect to the Service using credentials from a Third Party Application (as defined in the Terms and Conditions of Use) (e.g., Facebook, Twitter, Spotify), you authorise us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available on or through your Third Party Application account, including, for example, your name, profile picture, country, hometown, email address, date of birth, gender, friends’ names and profile pictures, and networks.
You may also choose to voluntarily add other information to your profile, such as your mobile phone number and mobile service provider.
When you use or interact with the Service, we may use a variety of technologies that collect information about how the Service is accessed and used. This information may include:
Other websites may integrate Spindrop widgets (such as the Spindrop Play Button or Spindrop Follow Button). When you visit a site with a Spindrop widget embedded, we may receive certain information, including information about the web page you visited. Spindrop and the widget can recognise you, and the widget may be used to show personalised content or advertising. We know when you interact with a widget, and websites containing the widgets may receive this information.
If you sign up for a Trial (as defined in the Terms and Conditions of Use), purchase any of our Premium Services (as defined in the Terms and Conditions of Use), or make other purchases through the Service, your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by us and/or the payment processors with which we work. We may also collect some limited information, such as your postal code, mobile number, and details of your transaction history, all of which are necessary to provide the Service. In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card’s type, expiration date, and certain digits of your card number.
If you choose to pay by invoice, Spindrop may need to collect and store additional information, like your name, date of birth, and phone number, and provide it to payment processors we work with to issue invoices, to enable credit checks and to send you invoices.
We may also receive information about you from our service providers and partners, which we use to personalise your Spindrop experience, to measure ad quality and responses to ads, and to display ads that are more likely to be relevant to you. We also use this information as explained in the section How we use the information we collect below.
Consistent with the permissions you give us to collect the information, we may use the information we collect, including your personal information:
This section describes how the information collected or generated through your use of the Spindrop service may be shared by you or by us.
The Spindrop Service is a social service that offers many ways to find, enjoy, and share content. We encourage you to take advantage of these social features with others on the Service.
Your name and/or username, profile picture, playlists, who you follow, who follows you, and your Spindrop user profile will always be publicly available.
Playlists created or followed, your activity on the Service (e.g., what you listen to, music you share), recently played artists, your top tracks, your top artists, and User Content you post, upload, and/or contribute to the Service are made publicly available by default. Your activity on the Service (e.g., what you listen to, music you share) will automatically appear on the Service and will, for example, be accessible by users who follow you or view your Spindrop profile. If you create a playlist, the playlist will be publicly displayed by default, which means that it will also be displayed publicly in third-party search engine results and may appear together with other public profile information, such as your picture and name and/or username. Although this information is made public by default, in Your preferences below, we describe the controls that you can use, along with other relevant settings associated with your Spindrop account, to limit the sharing of your information.
Please remember that certain information is always publicly available, which means that it can be accessed by Third Party Applications through our APIs and developer tools. Based on your permissions, some additional information can be shared with Third Party Applications and with others through Third Party Applications. For example, you can use your settings to control whether your Spindrop activity is posted to Facebook or Twitter. Similarly, you may consent to provide Third Party Applications with access to your email address, subscription status, location, birthday, or similar information, upon their request.
We may use your public information to promote the Service and to help others find and follow you and/or your Spindrop content, including through Facebook and other Third Party Applications and on websites that embed Spindrop widgets. Your information may be used to notify others, including within the Service, via email, and through Facebook and Third Party Applications, about your use of the Service (e.g., that you have joined Spindrop or activity related to a Spindrop profile, such as adding or removing tracks from a playlist).
With your explicit permission, we may notify other users of your location. Likewise, with other Spindrop users’ explicit permission, we may notify you about their whereabouts. We may offer you the ability to share this information to create shared experiences.
Learn more about how to manage notifications, your publicly available information, and what you share with others in Your preferences below.
If you connect your Spindrop account to a Third Party Application, Spindrop may automatically share your activity and activity-related stories with that service, including the content you consume. You understand and agree that that such information may be attributed to your account on the Third Party Application and may be published on such service. Although this information may be automatically shared by default, we inform you of the controls that you can use to limit the sharing of this information in the section Your preferences below. The Third Party Application may also provide similar controls.
If you log into a Third Party Application with your Spindrop account, that Third Party Application may have access to certain information such as your playlists, content saved, and activity. With your explicit permission, we may also share additional information such as your email address, subscription status, location, or birthdate with such Third Party Applications.
Spindrop also enables you to share a particular item of content or a playlist that you have created, on an individual basis, to Third Party Applications, other third party services, other Spindrop users, and others. Please note that if you share content to a Third Party Application or a third party service, it will be viewable by others within the Spindrop Service, regardless of your Spindrop account settings.
When you register for a Spindrop Support Account on the Spindrop Support Community, we will ask you to create a specific Spindrop Support Community username, which will be publicly displayed to anyone who accesses the Spindrop Support Community. If you choose not to create such a username, your Spindrop username or your Facebook display name will be publicly displayed when you post User Content.
We may share information with advertising partners in order to send you promotional communications about Spindrop or to show you more tailored content, including relevant advertising for products and services that may be of interest to you, and to understand how users interact with advertisements. The information we share is in a de-identified format (for example, through the use of hashing) that does not personally identify you.
Please see the section “Information about cookies, other technologies, and third-party data collection” below for information about the cookies and other technologies that we and third parties use to serve you more relevant ads and your options.
The Spindrop service allows you to listen to fully-licensed streaming content. Spindrop shares information with the rights holders that license this content to Spindrop. The data that Spindrop shares is in a de-identified format that does not identify you directly, unless you opt in to the sharing of your personal information.
If you access the Spindrop Service through an offer that you received or purchased from a third party such as your mobile network operator, we may also share information with that third party about your use of the Spindrop Service, such as whether and to what extent you have used the offer, activated a Spindrop account, or actively used the Service.
In addition to the above, we may also share your information with third parties for these limited purposes:
We provide you with settings to allow you to choose which communications you receive from us, manage your public information, and set your sharing preferences. However, as explained in the section Sharing by you, certain information may always be publicly available to others and other information is made publicly available to others by default. And if you share information to a Third Party Application, that information is viewable on Spindrop, regardless of how you set your privacy settings.
To change whether certain information is publicly available, you can adjust the settings in your account. View instructions for adjusting the relevant settings on Spindrop’s website.
Information that is publicly available, such as playlists, may be used, re-shared, or linked to by others on the Service or across the web, so please use Spindrop carefully and be mindful of your settings. Remember that even if you remove a playlist or make a playlist private, others who already subscribe to it or who otherwise have access to it (e.g., via a link) may still have access to it. Also keep in mind that playlists and other information added to your profile may include personal information, such as username, which could enable other persons to find you within the Spindrop Service or other services.
We may display advertisements from third parties and other content that links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your personal information.
We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and log out after having used the Spindrop Service. While we take data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information.
The Spindrop Service is not directed to children under the age of 13. (In some countries, stricter age limits may apply. See our Terms and Conditions of Use.) We do not knowingly collect personal information from children under 13 or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, do not use the Service and do not provide any personal information to us. If you are a parent of a child under the Age Limit and become aware that your child has provided personal information to Spindrop, please contact us at info@Spindrop.com and you may request exercise of your applicable access, rectification, cancellation, and/or objection rights. If you are a California resident under the age of 18 and you wish to remove publicly available content, please contact us at firstname.lastname@example.org.
Occasionally we may, in our discretion, make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service. In some cases, we will notify you in advance, and your continued use of the Service after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate the Agreements by contacting us by mail or email at email@example.com.
A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers to recognise your device the next time you visit their website. There are other similar technologies such as pixel tags (transparent graphic images placed on a web page or in an email, which indicate that a page or email has been viewed), web bugs (similar to pixel tags), and web storage, which are used in desktop software or mobile devices.
There are also technologies such as mobile device identifiers and SDK integrations to help companies recognise your device when you return to an app or otherwise use the a service.
We might use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). The uses of these cookies is explained in the chart below:
These cookies are necessary to allow us to operate the Spindrop Service as you have requested. For example, they let us recognise what type of subscriber you are and then provide you with services accordingly.
Performance / Analytics
We may use these cookies to analyse how the Spindrop Service is accessed, is used, or is performing. We may use this information to maintain, operate, and continually improve the Spindrop Service. We may also obtain information from our email newsletters, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting.
These cookies let us operate certain functions of the Spindrop Service in line with the choices you make. These cookies mean that when you continue to use or come back to the Spindrop Service, we can provide you with our services as you have asked for them to be provided, such as knowing your username, remembering how you have customised our services, and reminding you of content you have enjoyed.
Targeting / advertising
We may use these cookies to serve you with advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes (e.g., to ensure we do not display the same advertisement to you repeatedly) and to help us regulate the advertisements you receive and measure their effectiveness.
We work with web publishers, advertising networks, and service providers to deliver Spindrop ads on other web sites and services. Cookies may be used to serve you with advertisements that may be relevant to you and your interests on other web sites and services and to regulate the advertisements you receive and measure their effectiveness.
Please note that if you choose to block cookies, doing so may impair the Spindrop Service or prevent certain elements of it from functioning.
There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals. We may use the AdChoices Icon on our website, and it may also appear on certain targeted advertisements that we (or a service provider acting on our behalf) send to you based on information about your online activities. You may click on the AdChoices icon or visit aboutads.info to receive more information about the collection and use of information about your online activities for online behavioral advertising or to learn how to opt out of having your data used for online behavioral advertising by Digital Advertising Alliance (DAA) participating companies. Canadian users can also visit youradchoices.ca. European users can also visit youronlinechoices.com to learn how to opt out of having their data used for online behavioral advertising by European Interactive Digital Advertising Alliance (EDAA) member companies.
Another available tool is the Network Advertising Initiative’s (NAI) Opt-Out Tool at networkadvertising.org/choices. This allows you to opt out from the use of information about your online activities for online behavioral advertising by NAI member companies.
On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.
Please note that even if you opt out using the mechanisms above, you may still receive advertisements when using the Spindrop Service.
We work with advertising partners to serve advertisements on the Spindrop Service. One of the services we use to track activity related to the Service, e.g., by placing cookies, is Google Analytics by Google (Google, Inc., a company headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). We may use vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on your past visits to our websites, including Google Analytics for Display Advertising. Google provides tools to manage the collection and use of certain information by Google Analytics at tools.google.com/dlpage/gaoptout and by Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings at google.com/settings/ads.
You hereby consent to the use of the cookies and other technologies described above.
Mixwolf LLC (doing business as Spindrop)
6 Madison Street
Princeton, NJ 08542 USA